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International Pre-Sales / Customer Support Engineer

Employment sector: IT
Status: Permanent
Salary: TBD
Workplace: Montreal, Qc

 

Our customer, on the cutting edge of technology, creator of integrated hardware and software for the worldwide mobile and media processing markets, is looking for an International Pre-Sales / Customer Support Engineer for its offices on the Island of Montreal.

The candidate will be responsible for presales and customers support for the fastest growing business segment within the company. You will accompany the customers throughout the development cycle of their products, from design to integration and testing phases. Your responsibility includes demonstrations and training sessions.

As an International Pre-Sales / Customer Support Engineer, you will have to:

  • Work closely with the Sales Team and potential clients for all stages of the sales cycle, from design to integration testing and deployment;
  • Offer technical assistance to customers with regards to hardware, electronic components, systems, embedded software and wireless core;
  • Train customers to integrate the product;
  • Contribute to the sales team’s effort in customer meetings with technical demonstrations and presentations;
  • Participate in writing and revising technical documents;
  • Work with the sales, engineering and product management team to ensure the sale of the products;
  • Participate in trade shows and conferences with the sales team.

 

Your profile will hold our attention if you have:

  • Bachelor’s (or better) in Electrical Engineering, Computer Science or Computer Engineering;
  • 3 years or more of experience in a similar position or as an embedded software developer or application engineer;
  • Strong knowledge of mobile base stations, of mobile protocols and standards, testing phases and field deployment, etc.;
  • Experienced with some of the following: LTE, GSM, UMTS;
  • Knowledge of Linux Systems and C / C ++;
  • Excellent spoken and written English + French beginner or better;
  • Excellent skills for teamwork, interpersonal skills, and are autonomous, resoursful and self-motivated;
  • Are able to travel about 25% of the time (Europe and U.S.A.).

 

Our client offers a very competitive compensation, benefits, gym membership, flexible schedule, RRSP program, stock options program.

If this job opportunity matches your profile, please send us an electronic copy of your resume right away to: gilbert@abppers.com

 

Gilbert Pigeon, Consultant Senior

(514) 939-3399 ext 101

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514- 939-3399

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